Delete your account and data
Last updated 26 Kartik 2083
You can ask us at any time to delete your SudurService account and the data that goes with it. This works the same however you log in: with your mobile number, Google or Facebook.
How to ask
- Contact us through the Contact page and say that you want your account deleted.
- Write from the mobile number or email you log in with. That is how we know the account is yours. If you cannot, tell us that number or email and we will check another way before deleting anything.
- If you log in with Google or Facebook, say which one, and the email on that account if you know it.
What gets deleted
- Your account: your name, mobile number, email, and the link to your Google or Facebook login.
- Every business listing your account created, with its items, prices and photos. They stop showing on the site.
- Your logins on every device. You are logged out everywhere.
What we may keep
- A short note that the account was deleted and when, and records the law requires us to keep. We use them for nothing else.
- Page visit counts, which never had your name in them.
Facebook and Google
- To stop SudurService using your Facebook login, open Facebook, go to Settings and privacy, then Settings, then Apps and websites, and remove SudurService. For Google, remove it under Security, then Your connections to third-party apps and services, in your Google Account.
- This stops any future access through that login. It does not delete what we already hold, so ask us as well.
How long it takes
We delete your account and its data within 30 days of your request, and tell you when it is done. If a copy remains in a backup, it disappears when that backup expires and is never put back on the site.