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Dhangadhiनेपाली

Privacy policy

Last updated 26 Kartik 2083

SudurService is a local directory of shops, restaurants and services in Sudurpashchim, Nepal. This page explains what we collect and what we do with it. We follow Nepal's Individual Privacy Act, 2075.

What we collect

  • If you only browse, we do not ask who you are. We count page visits without names and keep the raw visit records for 90 days.
  • If you log in, we keep your mobile number or, if you log in with Google or Facebook, the name, email address and account id we receive from that service. We also keep the name you give us and when you logged in.
  • If you run a business, we keep what you publish about it: its name, address, map location, phone and WhatsApp numbers, opening hours, items, prices and photos.
  • If you send a report, we keep the report and the page it is about.

Why we use it

  • To log you in, with a code sent by SMS or with your Google or Facebook account. What we receive from Google or Facebook is used only for that.
  • To show your business and items to buyers.
  • To check new businesses before they appear, and to deal with reports.
  • To keep the site safe: we limit how often codes can be sent and block abuse.
  • To show businesses how many people visited their pages.

Who can see it

  • Anything a business publishes is public, including its phone and WhatsApp numbers.
  • Your login number is never shown to buyers, unless you also publish it as your business number.
  • Our staff can see account and business details to review businesses and handle reports. Every staff action is recorded.
  • Service providers send our SMS and host the site. They may use the data only for that work. We do not sell personal data.

Cookies

  • We use one cookie to keep you logged in and one to remember your language. We do not use advertising cookies.
  • When we need to check that you are not a robot, Cloudflare Turnstile runs a check in your browser.

Some businesses pay to be shown higher. These are always labelled Sponsored. They are chosen by town and category, not by anything we know about you.

Your choices

  • You can change your business details at any time from your dashboard.
  • To have your account or business removed, or to get a copy of what we hold about you, contact us. We will do it, or tell you why we cannot, such as records the law requires us to keep.

Changes

When this policy changes, the date at the top of this page changes too.